We totally understand that plans change, and we're happy to help if you need to update your order! Whether you’re looking to add or remove an item, or change your shipping address, here’s what you need to know:. To request a change, please reach out

We totally understand that plans change, and we&apos;re happy to help if you need to update your order! Whether you&#x2019;re looking to add or remove an item, or change your shipping address, here&#x2019;s what you need to know:<hr data-start="476" data-end="479"><h2 data-start="481" data-end="516" id="&#xFE0F;-how-to-modify-your-order">&#x270F;&#xFE0F; How to Modify Your Order:</h2><h3 data-start="518" data-end="610" id="you-may-request-changes-if-your-order-has-not-yet-been-picked-packed-or-shipped">You may request changes if your order has not yet been picked, packed, or shipped.</h3>To request a change, please reach out to us as soon as possible via:<ul data-start="686" data-end="921"><li data-start="686" data-end="749">Live Chat on <a data-start="705" data-end="747" rel="noopener" target="_new" href="https://www.innosupps.com">innosupps.com</a></li><li data-start="750" data-end="921">Email: <a data-start="763" data-end="832" rel="noopener">customerservice@innosupps.com</a> Please include your&#xA0;order number and the details of the change you&apos;d like to make to avoid delays in delivery. </li></ul><hr data-start="923" data-end="926"><h2 data-start="157" data-end="206" id="isPasted">&#x1F4B3; Requesting to Add Products to an Order</h2>If you&apos;re requesting to add items to an existing order, we will send you a separate invoice once the items are added. Please note:<ul data-start="348" data-end="525"><li data-start="348" data-end="415">Your order will not be processed until the invoice is paid.</li><li data-start="416" data-end="525">Be sure to check your email frequently in case we need additional information to complete your request.</li></ul>For the fastest processing, please pay the invoice as soon as possible after it&#x2019;s received.<hr data-start="620" data-end="623"><h2 data-start="928" data-end="998" id="-what-you-can-modify-if-order-is-not-yet-packed-or-shipped">&#x1F501; What You Can Modify (If Order Is Not Yet Packed or Shipped):</h2><ul data-start="1000" data-end="1087"><li data-start="1000" data-end="1041">Add or remove items from your order</li><li data-start="1042" data-end="1087">Update or correct your shipping address</li></ul>We&#x2019;ll do our best to accommodate your request, but timing is key &#x2014; we process orders quickly!<hr data-start="1184" data-end="1187"><h2 data-start="1189" data-end="1278" id="-changes-cannot-be-made-if-the-order-has-already-been-picked-packed-or-shipped">&#x1F6AB; Changes Cannot Be Made If the Order Has Already Been Picked, Packed, or Shipped</h2>Once your order enters the final stages of fulfillment or has shipped, we&#x2019;re no longer able to make modifications. This includes:<ul data-start="1410" data-end="1494"><li data-start="1410" data-end="1445">Item changes (adding or removing)</li><li data-start="1446" data-end="1478">Address changes or corrections</li><li data-start="1479" data-end="1494">Cancellations </li></ul><blockquote data-start="1496" data-end="1646">&#x1F4E6; In this case, we recommend waiting for your package to arrive, and then reaching out to initiate a return if needed (see our <a data-start="1626" data-end="1644" rel="noopener" href="#">Return Policy</a>).</blockquote><hr data-start="1648" data-end="1651"><h2 data-start="1653" data-end="1693" id="-need-to-make-changes-act-quickly">&#x1F550; Need to Make Changes? Act Quickly!</h2>To increase the chance of a successful modification:<ul data-start="1748" data-end="1885"><li data-start="1748" data-end="1801">Reach out immediately&#xA0;</li><li data-start="1802" data-end="1841">Include all details in your message</li><li data-start="1842" data-end="1885">Use live chat for the fastest support</li></ul>

Order Modifications

We get it — sometimes plans change! If you need to cancel your order, we’ll do our best to help. To request an order cancellation, please contact us as soon as possible via:. Live Chat on innosupps.com. Email: customerservice@innosupps.com. Include y

We get it &#x2014; sometimes plans change! If you need to cancel your order, we&#x2019;ll do our best to help.<hr data-start="296" data-end="299"><h2 data-start="301" data-end="340" id="-how-to-request-a-cancellation">&#x1F550; How to Request a Cancellation</h2>To request an order cancellation, please contact us as soon as possible via:<ul data-start="424" data-end="570"><li data-start="424" data-end="487">Live Chat on <a data-start="443" data-end="485" rel="noopener" target="_new" href="https://www.innosupps.com">innosupps.com</a></li><li data-start="488" data-end="570">Email: <a data-start="501" data-end="570" rel="noopener">customerservice@innosupps.com</a></li></ul>Include your order number and let us know you&#x2019;d like to cancel.<hr data-start="641" data-end="644"><h2 data-start="646" data-end="740" id="-cancellations-are-possible-only-if-your-order-has-not-been-picked-packed-or-shipped">&#x2705; Cancellations Are Possible Only If Your Order Has Not Been Picked, Packed, or Shipped</h2>We begin processing orders quickly(sometimes within 5-15 minutes of being placed), so cancellation is not guaranteed once your order enters fulfillment. If the order has already been picked, packed, or shipped, we are unable to cancel it. <blockquote data-start="939" data-end="1076">In this case, you may still be eligible to return the product once it arrives. Please refer to our <a data-start="1040" data-end="1058" rel="noopener" href="#">Return Policy</a> for more details.</blockquote><hr data-start="1078" data-end="1081"><h2 data-start="1083" data-end="1134" id="-tips-for-successful-cancellation-requests">&#x1F4EC; Tips for Successful Cancellation Requests</h2><ul data-start="1135" data-end="1270"><li data-start="1135" data-end="1224">Contact us immediately after placing your order for the best chance at cancellation.</li><li data-start="1225" data-end="1270">Use Live Chat for the fastest response.</li></ul>

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